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Exceeding max length of 5KB account question

Sven Eberlein Sep 08, 2015 11:07PM CDT

Hi guys,

According to my hosting service, my client's domain name which he has registered through you guys ( is set to expire next month. Unfortunately, we can't find his login info to check if his credit card info is still current and if it's set to auto-renew. Could you please check for us what if anything we need to do so the domain name doesn't expire?

Also, what would it take to transfer their domain name without interrupting service?

Thank You!


Up 1 rated Down
Troy Loveless Sep 09, 2015 11:45AM CDT LogoGarden Agent


Good afternoon. We can either renew it for a year for 9.99 or we can transfer it so you’ll have access to the DNS settings and what not. Let me know which route you would like to take. I can unlock the domain and give you the auth code free of charge.

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