Why have I not received my business cards yet?

Business card orders involve two distinct steps:

Step 1: Billing Confirmation

This step confirms the billing information. It is at this step in the process when you are billed and receive the billing confirmation email.

This initial phase processes your payment and sends a receipt.

Step 2: Approval & Printing

This step approves the business card information and submits it for printing. You will need to ensure you have clicked on the VERIFY & APPROVE button for printing beside the business card.

This critical step requires customers to explicitly approve both the card details and shipping address before production begins. Once completed, the business cards will be printed and delivered in 5-7 business days.

Key Takeaway

If you haven't received your cards, verify you completed Step 2 by clicking the approval button. Many delays occur because customers finish payment but don't complete the verification and approval process necessary to trigger manufacturing.